- Frequently Asked Questions
Frequently Asked Questions
Do you ever get burned?
When you work with molten glass at over 2100 degrees Fahrenheit, there are many opportunities to get burned, especially if you are not careful. However, although burns do occasionally occur, they rarely result in serious injury and rarely come from the glass itself at my studio. Most burns occur from steam when shaping the glass with newspaper and wooden blocking tools that are saturated with water, touching tools that have been in contact with the glass, touching the gathering iron too close to the glass, or from hot canes of glass used during the torchwork decoration process. Again, most burns are minor and usually involve a few choice words and scolding yourself for being a bit careless!
Do you do Commission Work?
I do take on Commission work depending on the time of year and the project involved. I work with other Artists, Sculptors and Designers in the New England area, as well as take on projects on an individual 'walk-in' basis. I welcome new ideas for my torchwork designs, especially those focused on the New England area and if you see a piece that I do, but have specific colors or background choices, I can usually accommodate. It depends primarily on the scope of the project and the time of year.
Do you make Memorial pieces with Ashes from Loved Ones?
Making Glass Memorials ("Spirit Pieces") has become a very significant part of my work, both in scope and number of pieces I am doing, but also the importance and sanctity of making each piece. I work mostly with Dave at Spirit Pieces, for my production of glass memorials, but also most certainly welcome friends and family to come by the studio and/or contact me directly to work with me. I work with both People and Pet ashes, and only need a small amount to complete a project. I always do my best to make what will best comfort the individual, and offer many options. Please Contact me for additional information, and visit my Sherwin Art Glass FaceBook Page ("Spirit Pieces" Album) for some examples.
Do You Teach Classes?
I don't advertise that I teach, but have taken several High School students on for their "Senior Project" where they got to do research glass and explore an area of glassmaking they were interested in, and I assisted them in making several pieces of glass. I have done and will do "experiences" for people; assisting/teaching them to make glass flowers, hearts, and simple paperweights and tumblers to take home. I also have several glassmaking friends in the area who teach classes often. I'm working on a "Glass Experience" to advertise and promote on a more ongoing basis-- Please email me (sherwinartglass @ comcast.net) for more information!
Can I come see you work?
****Currently closed to most incoming traffic due to the COVID-19 pandemic....hopefully opening soon!***
Absolutely! If you're passing by the Studio you're welcome to pop in and see if I'm there; if I'm there, I am typically making glass! My studio is open By Chance or By Appointment. I am usually open Saturdays 10am-4pm, and 6-8pm on most third Fridays of each month for the 3rd Friday Gallery Walk in Bellows Falls, Vermont (BF3F). For best results, PLEASE Contact me before your visit to make sure I'll be at the studio that day--Life Happens! Feel free to contact me also for more information and additional times to come visit the Studio.
How do you package & ship your work?
I am working all the time at becoming more environmentally responsible all the time, and using renewable sources for packing/shipping. Every piece will come packaged in a Kraft Gift Box, made from recycled materials, packaged with biodegradable packing peanuts in a corrugated cardboard box also made from recycled materials. I am working on removing the plastic bubble wrap, but for now that keeps each piece safe through the shipping process. Unless specified, all pieces are shipped using the USPS Priority Mail option. they are 100 yards from the studio; I get a nice little walk every time I hand-deliver your box to the Post Office and send it on its way to You--Thank you for the added exercise! :^)
Is the piece I order the same as the picture?
Other than the Paperweight/Vase pages that will be added, showing individual "One-Off" Unique and Individual work, most of my other work is production based. I have had the pieces "professionally" photographed and it is a representation of your piece. Everything is hand-made to order, if not currently stocked, and please appreciate that color, size, expression (on animal sculpture) will differ due to the "each piece individually hand-made" aspect of my glass working. I use no molds; everything is made out of the furnace, hot, hand-sculpted, and will differ slightly from the stock picture here on the website. Also, our colors will differ slightly from the manufacturers, batch to batch, and while I do my best to accurately make the piece as close to the picture as possible, each will be unique.
Do you offer exchange/returns?
If a piece arrives broken from delivery/packing issues, please contact me immediately (pictures will help me with Insurance claim) and I will send another piece to you, free of charge! If the piece arrives and you are not happy with it, or change your mind, again please contact me and we will arrange a mutually beneficial arrangement. Typically, I will ask you to ship the piece back and offer "In-store Credit" to purchase another piece, at your convenience!